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Performance
review phrases time management
Writing up an employee’s performance review may confirm your suspicion
that the individual and the organization are so mismatched that employee
termination is the right answer. Or, perhaps during the course of the year, a
person’s failure to respond sufficiently to your coaching, or his commission of
an unacceptable offense, may cause the need to terminate.
Employee termination must be carefully planned, with the heavy
involvement of human resources, if this assistance is available. But the
responsibility for
how to
terminate an employee is the job of the manager and not that of the HR
rep.
Get to the Point Quickly
To begin, waste no time with small talk or anything other than the job at
hand. In the movie Jerry Maguire, Jerry’s peer, a sleazy sports agent named Bob
Sugar, takes him to lunch with the purpose of firing him. While he’s portrayed
in the movie as a slimeball, Sugar does one thing right: he gets right to the
point. He leads with a clear statement of the bad news he has to deliver: “I’m
here to fire you, Jerry,” he states within a minute of their sitting down.
As HR expert Kris Dunn notes, when you’re delivering bad, life-changing
news, clarity is your friend. The confusion related to small talk is your
enemy.
Here’s a brief, step-by-step guide to one of leadership’s most unpleasant
duties.
1. Say, “Hello, [
name]. Come in and sit down. I’ve got some
bad news for you.” (
Note: Communications experts always advise that
it’s important to set the appropriate tone for the meeting. By starting with
the statement, “I’ve got some bad news” you have eliminated any confusion.)
2. State the reason for the termination in one short sentence: “As you
know, [
the reason for the termination.]”
3. Say, “As a result, it is my duty to let you know that your
employment with the company has been terminated as of today.” (Note: Use the
past tense. Say, “Your employment
has been terminated,” not “
will
be terminated.”)
4. Be specific about what will happen next: pay, benefits, unused
vacation time, references, outplacement, and so forth.
5. Close by thanking the person for his contributions to the company. (
Note:
While it may seem odd to thank someone you’re terminating for poor performance,
almost everyone makes
some contributions. Ending on a grace note can
forestall future problems.)
Be fully prepared to deal with all of the questions that invariably arise at
the time the termination is announced -- this is one time you won’t be able to
say, “I’ll get back to you on that.” Make sure you have answers to questions
like these
before you initiate the termination:
- Is today my last day?
- When should I leave?
- Will I receive severance pay?
How much?
- Will I receive the bonuses I
was eligible for?
- When will I receive my last
paycheck?
- Will I be paid for
accumulated sick leave or vacation time not taken?
- Am I eligible for
unemployment insurance?
- Will you or the company provide
employment references? What will you say if you are asked to provide a
reference?
- What will my coworkers and
clients be told about my termination?
- Will my medical and insurance
benefits continue?
- When must I return company
property such as a car, cell phone, and keys?
- What happens to my pension,
profit sharing, or savings plans?
- Can I continue to use my
office or work area to look for a job?
- When can I go back to my work
area to get all my personal things?
- Can I say goodbye to everyone
before I go?
The termination meeting should be brief -- ten to fifteen minutes is usually
sufficient. People always want more. You can talk for hours to no benefit. If
possible, schedule the termination early in the week so you don’t give the
person the weekend to brood about it.
In your discussion, don't attempt to justify or defend the decision. Stick
to what you know for sure. You don’t know, for example, that an employee who
has failed a drug screen is a drug user or an addict. What you do know is that
his drug screen was positive. Make sure the person has heard the termination
news clearly, but avoid any personal attacks, accusations, or justifications
(“You should have known . . .”). And certainly don’t tell the employee that
this is difficult for you. Your ex-employee would gladly change places.
Employee termination is undoubtedly one of the most disliked requirements of
being a manager. But the termination of a marginal employee, if handled
compassionately and maturely, will only generate relief from those who have had
to put up with drones and deadwood, slackers and dedicated free-riders, without
being able to take action. And remember -- it’s not the people you fire who
make your life miserable. It’s the ones you
don’t.
Useful
materials related to performance review phrases time management
•
http://performanceappraisal123.com/11-methods-for-performance-review
•
http://performanceappraisal123.com/300-free-phrases-for-performance-review