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Performance
review phrases leadership
Performance reviews are meant to
help your employees perform better on the job. Pretty simple, right? Except
that a recent Leadership IQ survey of over 48,000 CEOs, managers and employees
showed that only 13% of managers and employees and 6 % of CEOs thought their year-end
reviews were effective.
What’s the root cause of this and
how can we turn it around so performance reviews become useful, productive, and
meaningful conversations?
Two big reasons why performance reviews are
ineffective:
#1: Lack of Differentiation: 96% of
employees said that high performers should get more rewards and recognition
than low performers, but only 18% said that actually happens. We see this in
common scenarios like when employees with really bad attitudes still get really
high performance appraisal scores, or when managers give someone really high
marks and then six months later call HR wanting to fire them. Effective
performance reviews evaluate both skills and attitude and deliver real
recognition for being a high performer and real consequences for being a low
performer.
#2: Boilerplate Phenomenon:
Managers get bogged down with so many performance review tools and stock
phrases (like “Mary is a team player…”) that feedback begins to sound generic
and thus irrelevant, leaving employees wondering if the boss even knows what
they did this year. Effective performance reviews don’t require pages of
feedback, but people do need something real to work from.
How to turn performance reviews around:
Have adult-to-adult interactions:
In most reviews, the boss assumes the role of parent (giver of permission,
security, criticism and reward) and the employee of child (taker who has an
emotional response to what the adult gives). Effective reviews require
adult-to-adult interaction that firmly establishes: “We are two logical,
independent and self- sufficient adults, one coaching the other towards better
performance.”
Reorder discussions of performance,
money & goals: Most reviews include three parts: a performance review, a
money conversation, and a goals discussion, typically discussed in the same
meeting. Positioning the money conversation first, ideally a week prior to the
performance conversation, eliminates the distraction of: “How much am I
getting?” and allows for greater focus during the performance discussion. Goals
are ideally covered in a third conversation, to be done last, but if you can
only have two conversations, first cover money and performance as one (with
money first) and then have a separate goals conversation second.
Ask employees for their proudest
moments: Different from a self appraisal in that it doesn’t ask about failure,
asking about proudest moments makes sure you avoid the biggest employee
de-motivator: missing the greatest things people did that year. Additionally,
proudest moments signal the emotional tone of the meeting. If someone says, “My
proudest moment is that I was only late to work five times this year” you know
what kind of conversation you are in for.
Start reviews with your high
performers: Build up your momentum by starting with the people you enjoy
talking to most. Meet with high performers first and middle performers next.
Saving low performers for last also helps insulate high and middle performers
from any emotional toxicity emanating from low performers following their
reviews.
Useful
materials related to performance review phrases leadership
•
http://performanceappraisal123.com/11-methods-for-performance-review
•
http://performanceappraisal123.com/300-free-phrases-for-performance-review
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