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Performance
review phrases healthcare
ery few people enjoy being evaluated, but doing so is one of the
most powerful ways to increase a worker's competence. This is particularly
important in the health care field, in which decisions can have life or death
consequences. When it comes time to write performance
appraisals, it is important to take into account a wide range of
attributes. The true measure of a worker is best measured as an amalgam of
several qualities, including professionalism, bedside manner, interest in
continuing education and more.
Write the criteria by which you
will evaluate the workers in question. Your institution may have a protocol in
mind, or you may have to make up your own. Protocols should vary by job and
should account for specific responsibilities. As the Inside Human Resources
Blog points out, lab technicians will have very different responsibilities from
those of pharmacy aides.
Conduct interviews of each worker
or her superiors to gain information. Evaluations may also be written from
appraisal forms completed by peers or superiors. Either way, it is important to
get as much data as you can so you, as the evaluator, have a good idea of the
job the employee does and how well he or she does it. Even if you shadow
someone for a significant amount of time, the impressions of coworkers and
bosses can complete your understanding of a subject's effectiveness. Further,
when conducting interviews, be sure to write down specific phrases that will
enhance the accuracy of your report.
Evaluate each employee with respect
to hospital guidelines, in addition to the criteria by which you would judge an
employee in any field. The performance review at Montana State
Hospital, for example,
asks the evaluator to judge an employee's dedication to "sanitation"
and "infection control."
Compose the performance appraisal,
following your basic introduction with a concise summary of his or her
effectiveness. This could read something like, "Julia is a registered
nurse in palliative care and has been providing exceptional care for patients
in her five years in the department." These direct synopses will allow
hospital higher-ups to better earmark promotions and fill out department
rosters. These decision-makers must be able to place employees in hospital
departments in which they can work well and be happy with their jobs, as well.
Alternate between positive and
negative comments whenever possible. Even though it can be tempting to write
only favorably about people you know, it is also necessary for people to hear
the negative if they are to improve. Phrasing and precision is key, as the
business blog Jerm points out. Instead of simply saying that an employee is
"bad" at something, you must describe the problem. For example,
"Though he has been asked to prepare suggestions several times, Alex has
difficulty volunteering new ideas to increase the level of patient care."
Recommend what you feel is the most
logical future path of the employee. Writer Dick Grote of the Global Strategic
Management Institute reinforces that evaluations, to be taken seriously, must
drive a result. If no one in the hospital administration is making use of the
appraisals you are writing, their value is negligible. Whenever possible,
include retraining, transfer, promotion and salary raise recommendations.
Useful
materials related to performance review phrases healthcare
•
http://performanceappraisal123.com/11-methods-for-performance-review
•
http://performanceappraisal123.com/300-free-phrases-for-performance-review
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