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Performance
review phrases it
Poor performance evaluations can be excruciating for both
managers and employees. But if you learn to deliver poor performance
evaluations gently and effectively, you improve the odds that your employee
will actually improve his performance in response to your feedback, rather than
simply resenting and dreading the process.
Although a performance evaluation is based on feedback and
observations of an employee's past performance, the evaluation will be most
likely to achieve its goal of improving the employee's performance if you focus
on the future rather than the past. Instead of saying, "You shouldn't have
been sitting there doing nothing," it is more productive to say, "In
the future I want you to come to me if you're between tasks, and I'll give you
something else to do."
"I
Expect..."
Be specific about what you want
your employee to do to improve her performance. Whenever possible, use precise
numbers and criteria, such as telling her that you need her to speed up
production and make 10 widgets per hour, rather than five. Use these
instructions as benchmarks to measure future improvement or lack of change.
Refer to them during future performance evaluations. Set goals such as naming a
time frame for this accelerated production and, if possible, offer a reward such
as a raise.
"If
You Don't..."
Inform your employee of the
consequences he can expect if he does not make the changes you request. He has
the right to know whether his performance is so unsuitable that he is on the
verge of being fired, or whether an expected promotion is at stake. Being clear
about the potential consequences of failing to change his behavior is a matter
of basic decency, and it also gives you a specific warning to refer to if he
does not make the changes you request.
"Let's
Plan..."
Use the poor performance review as
an opportunity to work with your employee to develop a plan for improvement and
growth. Engage your employee in this process by asking him to communicate
personal goals for his work, such as showing up on time every day. Solicit your
employee's input regarding skills and opportunities he would like to have
within the company, and use these as incentives. For example, agree to let him
work more in the customer service
department if that interests him, provided he comes to work on
time every day.
Useful
materials related to performance review phrases it
•
http://performanceappraisal123.com/11-methods-for-performance-review
•
http://performanceappraisal123.com/300-free-phrases-for-performance-review
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