Performance review phrases customer satisfaction

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Performance review phrases customer satisfaction 

·         Demonstrate total commitment to outstanding customer service

·         Always exhibit creativity and flexibility in solving customers’ problems

·         Share information and resources readily

·         Make sure that clients understand that you’re on their side

·         Never appear to talk down to or to patronize customers

·         Exceed customers’ expectations by providing timely feedback and follow-up

·         Quickly address problems even with the most demanding customers

·         Effectively prioritize your workload based on your customers’ needs

·         Share only as much information with a client as is necessary

·         Refrain from speaking poorly of the competition

·         Never permit customers to treat you disrespectfully

·         Involve management whenever customers behave inappropriately

·         Proactively inform customers of pending delays

·         Never use pressure to close a deal or to unduly influence a customer’s decision

·         Always put the client’s needs above your own

·         Provide objective and timely advice to customers

·         Tactfully tell customers no when their demands or expectations cannot be met

·         Follow up with customers after the conclusion of a sale 

Useful materials related to performance review phrases customer satisfaction

• http://performanceappraisal123.com/11-methods-for-performance-review

• http://performanceappraisal123.com/300-free-phrases-for-performance-review