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Performance
review phrases detail oriented
Using the right language to evaluate your employees' performance
can be a powerful motivator. Carefully chosen words may keep high-performing
employees on the fast track and cause employees with performance problems to
raise their game. Workplace morale also can be raised because accurately
describing employee performance may keep workers content with your company.
It's important to be specific when
commenting on an employee's performance, whether the comments are delivered in
person or through a written performance review. Specific comments will point
out areas where an employee excels on the job as well as areas where
improvement is needed. For example, an employee may be detail-oriented but
needs to do a better job of communicating with other co-workers about ongoing
projects. Positive comments that are vague are not able to motivate. Likewise,
nonspecific language that's negative doesn't provide employees with enough
information to improve their performance.
Effects
Note specific on-the-job situations
and make them part of an employee's performance review as well. A worker who
provides exceptional customer
service should be given an example of when interaction with a
customer was appreciated. Negative language about a worker's performance should
be backed up with an example to demonstrate how a negative situation impacted a
customer, co-workers or the company. People are often less receptive to
negative comments, so specific situations demonstrating poor performance can
help keep negative language in proper perspective.
Considerations
Employee evaluations should use
language that matches job descriptions. Workers may respond negatively to
reviews that include duties that aren't part of their job descriptions,
especially if their performance is poorly rated. Be clear before or during a
review about whether you want workers to assume more responsibilities and
update their job descriptions accordingly. Give employees sufficient time to
carry out their new duties before making the tasks part of their performance
reviews.
Warning
Keep personality conflicts from
hampering an employee evaluation by ensuring that the language you use remains
focused on job performance. An employee's personality shouldn't impact his
performance review if it's not having a negative effect on the workplace.
HCareers.com warns managers to select their words carefully when evaluating
employees whose personalities rub them the wrong way.
Prevention
You may be tempted to avoid
confrontations by not making negative comments about performance in employees'
reviews, but there are consequences for inflated evaluations. For example,
workplace morale can drop when good employees are continually picking up the
slack for co-workers who aren't performing well. Comments about an employee's
negative performance can be tempered with specific directions on how the
employee can improve. Some employees respond positively to instructions on how
to raise their performance.
Useful
materials related to performance review phrases detail oriented
•
http://performanceappraisal123.com/11-methods-for-performance-review
•
http://performanceappraisal123.com/300-free-phrases-for-performance-review
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